PRIVACY POLICY

We respect your right to privacy and the importance of protecting the information that we collect from you.

This Privacy Policy explains how and why we collect, store and process your personal data and what your rights are regarding the data that we collect. This Privacy Policy applies to our website www.goyo.app and to the software plug-ins that we sell on this website and through our resellers.

Your Rights

You have many rights regarding your data. If you live in Europe you have the legal right to access the personal information that we keep about you, and you can ask us to correct, update or delete your information. You also have the right to control how we use your data, and you must opt-in for any use of your data that isn’t considered a “legitimate interest.” This means that we will not use your data for marketing purposes unless you have specifically opted-in for marketing communications. We also extend this courtesy to our non-European users.

Please contact us at support@goyo.app if you want a more detailed audit of information about you, or if you want us to delete all of your data entirely.

How We Collect Data

We collect data from you when you visit our website, sign up for our beta testing, sign up for our newsletter, or use our products.

Some of the data we collect is necessary for our web store to function and for us to secure our services, prevent misuse, prevent fraud, resolve technical issues, respond to your requests for information, provide you with more effective and efficient customer service, contact you regarding the services, and communicate, deliver and support the software that you are licensing from us. The legal basis for this collection and processing of data is called “Legitimate Interest” and there is no need for you to opt-in for this type of data collection.

Sharing Your Personal Information

We NEVER share your personal information with third parties except when doing so is necessary to provide our products and services to you or to comply with a legal obligation. For example, we use MailerLite to send you email.

Data Retention

We will retain your data only for as long as it is necessary for the purposes set out in this Privacy Policy (*e.g.*, to comply with our legal obligations under applicable laws, resolve disputes and enforce our legal agreements and policies), unless you ask us to delete your data.

What Data is Collected

When you visit our website, sign up for our beta testing, sign up for our newsletter, or use our products we collect and store your email address and IP address.

When using our software, we collect usage data that may include information such as your IP address, computer type and operating system, host DAW (for plug-ins) and statistics regarding the usage of our software products.

We do not associate your IP address with any personally identifiable information.

How We Use Your Data

We may collect your personal data so that you can have the best possible experience with our website and our products. This data helps us:

• Communicate with you for customer service and product support.
• Comply with any applicable regulations or tax requirements.
• Prevent and/or respond to fraudulent transactions.
• Improve our products and services.
• Let you know about new products and other information related to our products like updates, tutorials, usage tips, additional content, and sales promotions.
• Customize our online advertising so that it is more relevant to you.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our Privacy Policy, please contact us by e-mail at support@goyo.app.